About Us

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Welcome to Josraw

All of us at Josraw wish to reduce infection and pain that make you suffer. We hope to stop progressive diseases that are putting your health at risk.
This has been Josraw’s goal of treatment from the very start.

To stay known as a successive medical & health brand, we work hard to deliver the most applicable and practiced Herbal remedies, Minerals, Vitamins, and Nutritional supplements.

We export to our partners at health centers across the world. Quality Control process is overseen by chemical engineers that have been at the job for over ten years. This allows us to closely engage with each client to ensure that operations are conducted in accordance with the regulations of their country.

Our Head Quarter localized in the heart of Austin – Texas, 106 E. 6th Street – Untied States 78701.

 

Company Profile

JosRaw Distribution INC. was Established in the year of 2016, we are now carrying over 50 health supplements for Multiple brands, including anti-aging formulas, bone health, vitality, vitamins, nutritional supplements, heart health, skin care, Cosmetics and many more. Numerous customers have selected us due to our fast delivery, professional service, quality products and great prices.

Sticking to the principle of “Quality Service & Solid Credit”, we are ready to provide great convenience for all the customers all the time. We are also glad to offer gift products, electrical appliance, medical treatment instruments, and other more. We sincerely welcome dealers and agents from all over the world to contact us for cooperation.

How to contact us

Address:

106 East 6th Street suite 900

Austin, TX 78701 U.S.A.

Hours:

Monday – Friday

9 A.M. – 5 P.M. (Central Time)

10 A.M. – 6 P.M. (Eastern Time)

7 A.M. – 3 P.M. (Pacific Time)

 

Tel: 1-888-400-0206

E-mail: info@Josraw.com

Privacy Policy

All online transactions at JosRaw.com are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. For added security, the credit card number is also encrypted when stored on disk.

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials via email.

We respect your privacy. We’ll use your e-mail address only when we are confirming your Internet order, or notifying you of changes/updates to the site or other news. We assure you, we do not make our email list or mailing list available to other companies.

 

Security Guarantee

JosRaw.com is able to support 128-bit SSL (Secure Sockets Layer) encryption that is an industry standard for protecting your personal information. Netscape, AOL, Microsoft Explorer and other browsers support SSL to encrypt and protect your credit card information as it is passed to our site. We strive to protect your valuable personal information as it is sent across the Internet. Click here to read Yahoo!’s statement on security.

Refund & Return Policy

Return

Return can be made within 30 days after shipment. Please contact us before returning the product. Shipping and Handling is not refundable if the product is free from defectiveness. Shipping costs of returning the product will be paid by the buyer. 

Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly. 

Some manufactures provide warranty on their products, but they must be contacted directly. 

In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund. 

In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refuses to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns. 

15% restocking fee will be charged on all international returns.

Refunds will be issued upon receipt of the returned product. 

Some manufacture may carry warranty on certain products. Please contact their manufacture directly for future assistance.

 

Restocking fee

For all the international packages, If we get the product back, we will give you a refund for the product but not the shipping. If it is destroyed, we will not be able to offer any type of refund. We hope you will understand that this is only fair.

15% restocking fee will be charged on all international returns.

 

Shipping & Delivery Information

Domestic shipping starts at $4.99 & up.

Usually ships in 1-2 working days. The shipping fee will be calculated according the weight of the products. Please refer to the automatic calculation for U.S. domestic shipping cost and international shipping cost will be confirmed by email.

For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can’t use free shipping promotions) 

Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be processed on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.

About Incorrect Address: 
All orders must be completed with the correct address, city, state and zip. JOSRAW.com will not be responsible for the mis-delivered or being delivered late when an incorrect address was provided. We will ship to the address provided on the order.

  • A service fee will be added to your bill when an incorrect address was provided and the carrier needs to make an address correction, when a suite number/ apartment number is needed. This fee may and will be incurred any time a zip code, city and state do not match.
  • Claims or requests for refunds on returns due to an incorrect address will not honored.
  • Claims for late deliveries due to missing suite numbers/ apartment numbers or incorrect information will not be honored.

 

About Out-of-Stock Items:

We carry more than 50 different items, and we sometimes can’t keep everything in stock all the time. If any items in your order that are out-of-stock / discontinued, we will ship the remaining items to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items towards your order WITHOUT further notice. If you still need the product, please check back later and place a new order.

About Additional Handling Fee: 
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, JOSRAW Customer Service Representative will let you know if an item you are ordering has an additional handling fee.

Order Information

We accept check, money order and major credit cards.

We verify all the billing information provided by the customer. Please enter all information correctly; otherwise, your order will be delayed from 48 to 72 working hours for further verification.

We reserve the right to cancel any order that is unable to verify by our merchant bank.

Order Processing

Our Cut off time is 11am CT. ANY order made after 11am will be processed on next day. We don’t ship on weekends or holidays. Please allow 24 to 48 hours for processing your order. All shipping times and dates are subject to changes without notice.

International shopping

It’s easy to place your international order online:

For all the international orders, please fill out your shipping address in the appropriate spaces,

and choose your country from the drop down box.

If there isn’t any state or city for your place, please put a “-” dash in that space.

Please choose “International Express “ or “Regular Mail International” shipping method in

your shopping cart, and click “apply” button.

For Canada orders, please choose “Canada USPS Priority Mail” for better rates.

Our website will be able to show you international shipping cost before entering your credit card

information.

The shipping calculation should be considered as an estimate. The actual shipping charge

depends on the total weight and size of the package and destination. We will call or email you

the actual shipping fee if needed.

 

Note

We are not responsible for any of the restrictions, duties, taxes and broker fee collected from your country. While we only use the best shipping companies such as US post office to send the items for your order, customs costs including product return chargebacks and tax will be responsibility of the buyer. Should an item be returned by customs, the carrier charges us a product return fee which the buyer will also be responsible for. Any customs fees will be additional. As such, kindly make sure the items can be imported to your country prior to ordering.

Products that may be difficult to import to some countries:

  • NO2
  • Acetyl-L-Carnitine
  • Androstenedione
  • Testobol, Primobolan and related pro-steroids
  • L-Carnitine
  • DHEA
  • Human Growth Hormone (HGH)
  • Amino Acids of any kind
  • Products containing Vitamin K
  • Pregnenolone
  • Melatonin
  • 5-HTP
  • Yohimbe Herbe and Yohimbe Extracts
  • STAMINA-Rx

 

About “regular mail international”

For “Regular Mail International”, the delivery takes up to 2-3 weeks to arrive. For customers who feel the EMI shipping is too expensive, please try to use this option.

“Regular Mail International” doesn’t have a tracking number, so the package cannot be tracked.

Important: “Regular Mail International” doesn’t cover any insurance on the package. Our company is not responsible for any loss or damages on the packages.

Top Seller

Zinc Gluconate 50 mg

Zinc is a naturally occurring mineral. It is important for growth, development and health of body tissues. It is called an essential trace element, it is also used for boosting the immune system, treating common cold and recurrent ear infections, and preventing lower respiratory infections.

Vitamin E

This vitamin that is found in many of our food such as vegetable oil, cereal, meat and fruit strengthens your body and helps prevent genetic disorders. You can determine the proper functioning of your body organs with it. In many ways vitamin E slows down the damaging of cells.

Vitamin C

A treatment for the body immune system. By eating this vitamin, the urine becomes more acidic and more hostile to bacteria.

Hyperpigmentation Treatment

When skin pigment is overproduced and becomes darker to the rest of the skin, melanin is caused. Hyperpigmentation can be caused due to these factors.

  • Overexposure of sun
  • Heredity
  • Picking at the skin
  • Hormonal Changes
  • Taking certain medication such as anti-seizure drugs